Vanco believes that in order to have outstanding products, you need outstanding customer service. We will be your resource for technology and training support so that your devices are functioning properly.

Phone Support

Tech Support Reps. are available
Mon – Fri 8am – 5pm CST

Live Chat

Tech Support Reps. are available
Mon – Fri 8am – 5pm CST
See below for the chat window to initiate conversation.


Tech Support Representatives are available by email 24/7.
[email protected]

FAQ & Troubleshooting

Learn more by reviewing commonly asked questions and answers regarding issues with HD distribution.

View FAQs


The Vanco team works directly with dealers and distributors to provide flexible warranty and return policies including a lifetime warranty on all Vanco cables.

View Details


Learn more about Vanco’s innovative solutions that make connectivity easy.

View Videos

EVO-IP Support

For EVO-IP tech support, please first complete the EVO-IP training here, to become EVO-IP Certified.
Call, email, live chat, or fill out our support request form to receive additional assistance.

EVO-IP Troubleshooting Checklist

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