Vanco offers award-winning and industry-leading warranty terms
2020 CE Pro Quest for Quality Award – Gold Winner for Warranty Policies
2020 Residential Systems Stellar Service Awards – Warranty/Return Policy and Tech Support
2019 Residential Systems Stellar Service Awards – Warranty/Return Policy and Tech Support
The Vanco team works directly with dealers and distributors to provide flexible warranty and return policies
With a 60+ year legacy in the AV industry, Vanco International continues to engineer, manufacture, and sell top tier audio/video products and electronic accessories that are 100-percent QC tested in Vanco International’s US headquarters. The Vanco team works directly with dealers and distributors to provide flexible warranty and return policies including a lifetime warranty on all Vanco cables. We also offer industry leading warranty terms, technical support and trainings so our customers know they are taken care of from the start of a job to many years down the road.
Beale Street Audio Speakers
Beale Street Audio Amplifiers
Vanco Active Products
All other product categories
- Vanco warranty is not transferable
- Proof of purchase in the form of an invoice or receipt from an approved Vanco distributor is required for any warranty claim
- Vanco products sold outside of the distribution channel from online resellers such as Amazon, eBay Wish, etc. must contact the reseller for returns/warranty information.
- Vanco is not responsible for purchases that cannot be traced or purchased from an unauthorized channel.
- RMA requests will only be granted from an authorized distributor
- End users may not request an RMA, and will be directed to their integrator/dealer/installer or authorized distributor
- Restocking fee may apply, please check with the return policies of the authorized distributor