Warranty

Vanco offers award-winning and industry-leading warranty terms

Warranty

2020 CE Pro Quest for Quality Award – Gold Winner for Warranty Policies

Warranty

2020 Residential Systems Stellar Service Awards – Warranty/Return Policy and Tech Support

Warranty

2019 Residential Systems Stellar Service Awards – Warranty/Return Policy and Tech Support

The Vanco team works directly with dealers and distributors to provide flexible warranty and return policies

With a 60+ year legacy in the AV industry, Vanco International continues to engineer, manufacture, and sell top tier audio/video products and electronic accessories that are 100-percent QC tested in Vanco International’s US headquarters. The Vanco team works directly with dealers and distributors to provide flexible warranty and return policies including a lifetime warranty on all Vanco cables. We also offer industry leading warranty terms, technical support and trainings so our customers know they are taken care of from the start of a job to many years down the road.

Warranty

Audio/Video Cables

Warranty

Beale Street Audio Speakers

Warranty

Evolution Products

Warranty

Beale Street Audio Amplifiers

Warranty

PulseAudio Products

Warranty

Vanco Active Products

Warranty

All other product categories

  • Vanco warranty is not transferable
  • Proof of purchase in the form of an invoice or receipt from an approved Vanco distributor is required for any warranty claim
  • Vanco products sold outside of the distribution channel from online resellers such as Amazon, eBay Wish, etc. must contact the reseller for returns/warranty information.
  • Vanco is not responsible for purchases that cannot be traced or purchased from an unauthorized channel.
  • RMA requests will only be granted from an authorized distributor
  • End users may not request an RMA, and will be directed to their integrator/dealer/installer or authorized distributor
  • Restocking fee may apply, please check with the return policies of the authorized distributor

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